Credit Cards: We accept VISA, Master Card, Discover, American Express and JCB cards

Personal Checks: We accept personal checks either using our online order form, by mail (see address below) or by phone orders. (800 344-1970). Personal checks are only accepted from USA financial institutions and shipment may be delayed up to two weeks.

Money Orders: Mailed to the address below. (see MoneyGrams below for faster funding and product shipment)

Travelers Express MoneyGrams: Available in the USA and all countries. An excellent option for international customers without access to a credit card.
Click here to find a MoneyGram agent near you. Be sure to pay the full product amount to Direct White in USD funds. The customer is responsible for any additional MoneyGram fees. Once you have sent the MoneyGram, place your order online (or contact us) We need the following additional information to receive the funds:

• MoneyGram Transaction Number
• Test Question
• Answer

Our Mailing Address:
Direct White
518 Pioneer Fork Rd
Salt Lake City, UT 84108

All systems are shipped three-way mail at a flat rate of $19 per system order. This includes shipping the system to you, returning your teeth impressions to our lab, and mailing your custom bleaching trays back to you. The shipping rate stays the same regardless of the number of systems you order. So the more systems you order, the more you save on shipping.

All bleaching gels have a $6.95 shipping and handling fee per order, regardless of the number of gels ordered. So, the more gels you order the more you save on shipping and handling.

All orders are processed M-F within 24 hours of receipt, where possible. We reserve the right to avoid weekend shipments during weather extremes. Shipping and handling charges (whether stated or implied) are non-refundable after shipment has been made. We ship via US postal service. We can ship to P.O. boxes. Direct White is not responsible for lost, stolen or misdirected mail. For an additional $20, we offer Express Mail to our US customers. This is overnight to most cities and includes Sunday deliveries.

• International Orders:
  We ship worldwide. At this time there is no additional shipping charge for our international customers. We ship Global Priority if accepted by your country, otherwise, Airmail Parcel Post.

  When returning impressions to the lab, be sure to contact your local post office for correct postage to the USA. Direct White does not assumed any responsibility for international postal service delays or non-deliveries. International customers are responsible for all customs fees, if applicable. Direct White now offers optional Global Express shipping for $22. Delivery will be faster, the package will be insured and package tracking is included.

• Returns:
  Our professional system results satisfaction warranty allows a refund of the product price (less $19 S/H) if the custom tray and case are mailed back to us within 30 days. No warranty returns will be accepted without a RMA number. Multiple system purchases count as one order and all system trays must be returned for warranty credit. Allow 7-10 business days after we receive the merchandise for product credit. Additional system shipping options are not refundable. Bleaching gel syringes are not returnable.